If the remote control for your Digicel set top box does not control any of the functions (power, volume, channels, TV Guide etc.), please check the following and test again:
- Ensure the batteries are functional and correctly inserted.
- Ensure you are facing the Set Top Box when pressing the knobs.
In the case where your remote control is still not working, please visit a Digicel store to acquire a replacement. An additional remote control is available for purchase from Digicel stores for EC$20.00.